Information Collection and Use
Search Rankings explicitly asks when we need information that personally identifies you ("Personal Information"). Demographic and profile data collected by Search Rankings may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. Simple I.D. also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will Search Rankings make any personal information about an individual user available to anyone.
Your email address is used to only send you information that you have requested. Search Rankings adheres strictly to permission-based email policy. Simple I.D. will not send you unsolicited email information, commercial offers or advertisements. Search Rankings will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside firms nor will Search Rankings use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our web site services are temporarily suspended for maintenance we might send customers an email. Generally, customers may not opt-out of these communications. However, these communications are not promotional in nature.
Customer Service
We communicate with customers on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the customer's wishes.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Search Rankings does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative web site for you.
Search Rankings has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside Search Rankings We will maintain safeguards to protect the security of these servers and your personally identifiable information.
We may change this Privacy Policy from time to time. If/when Search Rankings makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
Contacting Search Rankings about Privacy
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact:
Search Rankings
2.04, 63 Stead Street
South Melbourne VIC 3205
Melbourne, Australia |